Terms & Conditions
These Terms and Conditions apply to the website www.lucastrano.com. Every order submitted by the purchaser through this website will be regarded as an acceptance by the purchaser of the General Terms and Conditions, which are an integral part of the agreement with the purchaser, unless other conditions were confirmed explicitly and in writing by the purchaser.
Orders
Luca Strano is only bound to an order after it is confirmed in writing or until the order is being executed by one of our employees. Luca Strano is justified to refuse orders whether to stipulate special conditions regarding the agreement. If an order cannot be accepted, or if Luca Strano wishes to stipulate special conditions regarding the agreement, Luca Strano will announce this within 30 days after receiving the order.
Agreement
The prices stated on the website at the moment of ordering apply. All prices are in Pound Sterling (£), VAT included, shipping costs excluded unless otherwise stated or agreed in writing. Luca Strano retains the right to change the prices of goods especially when a legal price determing factor gives rise to this. Depending on the order and shipping address Luca Strano will charge the purchaser shipping costs accordingly. Shipping costs are clearly and separately stated when placing an order. The stated shipping costs are also due if the order cannot be delivered or if an order is returned either partially or completely. Luca Strano retains the right to charge shipping costs in certain special cases.
Payment
The purchaser can pay the ordered goods, with added shipping costs by Paypal. Ordered goods will not be sent until all due amounts are met.
Shipment and Delivery
Products are only shipped to countries to which delivery is accepted as mentioned on the website unless explicitly and confirmed in writing by Luca Strano. Luca Strano will deliver the ordered goods as soon as possible to the address provided by the purchaser and this while stocks last. All goods mentioned on the website are generally in stock. It is possible that some items are temporarily out of stock. In case of an order that cannot be shipped either partially or completely, Luca Strano will inform you about this within 30 days following the date of the order. In this case Luca Strano has the right to annul the agreement without giving the purchaser the right to any claim or insurance in any way. Incorrect shipping addresses are the sole responsibility of the purchaser and can lead way to charging extra shipping costs at the expense of the purchaser. Except for a well-defined stipulation to the contrary, prices do not include the shipping and delivery costs. Shipping and delivery costs are clearly and separately stated. The stated delivery period is not binding, it is merely an approximate indication. No delay in delivery can lead to cancel the agreement or to the payment of a claim made by the Purchaser in favour of the Purchaser unless this delay was intended. Luca Strano has the right to make partial deliveries. In case of non-delivery of the goods, the Purchaser is entitled to a complete refund of the paid sums without interest or other reimbursement.
Property of goods
The delivered goods remain property of Luca Strano until the complete payment of the due amount, inclusive all costs, obligations, reimbursements and interests of negligence. Regarding a non-payment Luca Strano retains the right to take the ordered goods back, this by right and at the expense of the Purchaser.
Returns and refunds
The Purchaser has the right to announce to Luca Strano that the Purchaser wants to waive the purchase, this without payment of a fine and without stating a motive within fourteen (14) workdays following the day of delivery. If the Purchaser appeals to this possibility, one has to return the goods at risk and expense of the Purchaser in their original state and original packaging to Luca Strano. The address will be given after return confirmation will take place.
This applies only to unused, undamaged goods with their respective labels still attached and in their original packaging. The costs and risks of returning goods are at expense of the Purchaser. Luca Strano will refund the already paid amounts within thirty (30) days of receiving the return. Charged shipping and refund costs of the purchase amount will be added.
Complaints
In case of a complaint due to non-conform or incorrect delivery, these complaints need to be forwarded at Luca Strano within fourteen (14) days of the delivery date in order to be admissible. In case of hidden faults, complaints need to be forwarded in writing within fourteen (14) days after discovery of the fault or after the moment at which such discovery should reasonably have been made. The acceptance of the goods by the Purchaser covers every possible fault, every non-conformity or every error regarding the delivery that could have been recorded.
Personally identifiable informations
By placing an order on the website of Luca Strano, the Purchaser explicitly allows the processing and the use of its personally identifiable information for purposes such as the administration of clients, the management of orders, deliveries and invoices, the monitoring of solvency, marketing and advertising. Processing of personally identifiable information for marketing purposes and individualized advertisements is carried out as stated in our Privacy Policy. Luca Strano and the Purchaser accept the use of electronic evidence in the context of their relations, such as e-mail, electronic files or back-ups.
Applicable Law and other
The Terms and Conditions of and all agreements made with Luca Strano shall be governed by and construed in accordance with the laws of United Kingdom and the Purchaser irrevocably submits to the exclusive jurisdiction of United Kingdom. If one or more stipulations of these Terms and Conditions or any other agreement with Luca Strano is declared as null or is contrary to any applicable legal provisions, this nullity will not affect the validity of other items. Luca Strano will replace the stipulation concerned by a new by rights acceptable similar stipulation. Luca Strano retains the right to make changes to the Terms and Conditions. The Terms and Conditions that apply are those that are published on the website at the moment of the agreement. The Purchaser can print these out prior to or during the ordering procedure.
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